New Member
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24 Messages
Channel 659...SportsPak
This channel is in SportsPak, but is the only channel in that group that I can't recieve. Have done 3 restarts and refreshes and had Chat try for an hour. All to no avail. Others with SportsPak have said this channel is not working for them. Any other advice?
DIRECTVhelp
Community Support
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254.6K Messages
3 months ago
Hi there. To check the availability, can you share your ZIP code with us? Christian, DIRECTV Community Specialist
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bnwrx55
New Member
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24 Messages
3 months ago
80863
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DIRECTVhelp
Community Support
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254.6K Messages
3 months ago
Thank you for that. We'll send you a DM to gather more information. Please check your inbox. Christian, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.6K Messages
3 months ago
The Sports Pack doesn't get you out of market games/channels.
659 SportsNet Pittsburgh is not included in zip 80863 (checked all 3 counties listed)
https://www.directv.com/sports/regional-sports-networks/
As a note, the two in-market channels you get are included if you are in Choice or higher even if you don't have the Sports Pack. The pack is more for getting in-market RSNs when in Entertainment or lower or getting college sports.
(edited)
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bnwrx55
New Member
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24 Messages
3 months ago
Understood...I get SportsPak to be able to watch pre and post game shows and also the other local Pittsburgh programming and features that 659 offers. I also subscribe to CenterIce and Extra Innings for the games. I've done it this way(SportsPak) since 1996.
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bnwrx55
New Member
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24 Messages
3 months ago
Also...All the other SportsPak channels on my recvrs are working. 659 is the ONLY channel not working.
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Juniper
ACE - Expert
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22.6K Messages
3 months ago
Might be that the channel owner/team have cracked down on their market/blackout rules. You can try logging into your account and refreshing authorizations to see if that kicks it through if the change wasn't intentional.
Also check your local channels. If one of your locals picked up rights to the game, then it would be blacked out on the RSN.
Is the channel gone completely or getting an error message?
Model of boxes? (and do each have the issue?)
And be aware some MLB games may be finicky as some of them were sold off to Apple's service. (And they already had more blackout rules than other sports).
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DIRECTVhelp
Community Support
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254.6K Messages
3 months ago
Hi, there. We've sent you a DM to continue helping you with your concern. Please respond in DM for further assistance. Ariane, DIRECTV Community Specialist
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bnwrx55
New Member
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24 Messages
3 months ago
UPDATE: Channel is now working...thanks
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Juniper
ACE - Expert
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22.6K Messages
3 months ago
Awesome! Could you share what fixed it for others who may have a similar issue?
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bnwrx55
New Member
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24 Messages
3 months ago
You'd have to ask Directv, I did nothing.
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DIRECTVhelp
Community Support
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254.6K Messages
3 months ago
That's great to know! Enjoy watching. DIRECTV appreciates your patience. Christian, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.6K Messages
3 months ago
I suspect they either refreshed authorizations (same thing you can do online) or a "restart" of services which is something only they can do on their end. This is assuming you shared your account info with them through DM, as that would be the only way they could go into your account.
Wish they would share more general info on the fix that isn't too personal to the account to better guide others on a resolution.
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