The link I provided is the general one available to everyone.
The links on the DirecTV legacy site should redirect to the current one, as they did have the outdated ones on there for far too long.
However the link you provided requires me to log into the account, which suggests it is trying to pull up an account specific list. Since they are still updating the info available through account login since moving to the AT&T site, there are still some hiccups.
Hiccups? How long has AT&T owned DirecTV? Long enough to not have hiccups on a website. AT&T is very big (understatement of all time), so there is really no excuse for hiccups. And how / why would they still be updating? Shouldn't that had been done years ago... but oh yeah, they've been trying to dump DirecTV pretty much since day 1. My ultimate issue is that I am missing channels, and have been for over a month now. All fixes they suggested didn't work, and in the meantime, I updated my package because I saw a channel I used to have on my package (ESPN), was no longer on my package. After I updated my package, the situation actually got worse. No CNN, No ESPN, among others. I just happened to look at the channel line-up and saw it was inaccurate too. Doesn't even list CNN!
They didn't start integrating the websites immediately after the acquisition. DirecTV's and AT&T's systems were more of a challenge communicating with each other then they apparently expected that they had to make a new billing account system to feed info in both. So they were only partway through all those updates when Covid hit and priorities switched based on the global situation.
The channel lineup that everyone can look at does list CNN. So I can only assume you are looking at the one through your account. That one being inaccurate is unusual, so I wonder if you have a grandfathered package. What is the exact name of yours?
Juniper
ACE - Expert
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23.4K Messages
5 years ago
Hmm? Inaccurate how? Is this the one you are checking?
DIRECTV Channel Lineup List (att.com)
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dcoop9
Contributor
5 years ago
No. This one:
https://www.directv.com/DTVAPP/packages/base_packages.jsp?language=ENGLISH
In fact, why is there more than one channel listing link? What kind of nickel and dime company is this extremely rich company trying to pose as???
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
The link I provided is the general one available to everyone.
The links on the DirecTV legacy site should redirect to the current one, as they did have the outdated ones on there for far too long.
However the link you provided requires me to log into the account, which suggests it is trying to pull up an account specific list. Since they are still updating the info available through account login since moving to the AT&T site, there are still some hiccups.
What is the exact name of your package?
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dcoop9
Contributor
5 years ago
Hiccups? How long has AT&T owned DirecTV? Long enough to not have hiccups on a website. AT&T is very big (understatement of all time), so there is really no excuse for hiccups. And how / why would they still be updating? Shouldn't that had been done years ago... but oh yeah, they've been trying to dump DirecTV pretty much since day 1. My ultimate issue is that I am missing channels, and have been for over a month now. All fixes they suggested didn't work, and in the meantime, I updated my package because I saw a channel I used to have on my package (ESPN), was no longer on my package. After I updated my package, the situation actually got worse. No CNN, No ESPN, among others. I just happened to look at the channel line-up and saw it was inaccurate too. Doesn't even list CNN!
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
ESPN and ESPN2 are Entertainment and up.
ESPNews and ESPNU are Choice and up.
CNN is Select and up.
They didn't start integrating the websites immediately after the acquisition. DirecTV's and AT&T's systems were more of a challenge communicating with each other then they apparently expected that they had to make a new billing account system to feed info in both. So they were only partway through all those updates when Covid hit and priorities switched based on the global situation.
The channel lineup that everyone can look at does list CNN. So I can only assume you are looking at the one through your account. That one being inaccurate is unusual, so I wonder if you have a grandfathered package. What is the exact name of yours?
(edited)
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