New Member
CLOSED CAPTION
I am getting closed caption on my TV's but on my main TV all of the sudden I can't get closed caption on my favorite CBS shows. I can watch them on CBS All Access but I don't necessarily want to do that. I can get closed caption on all the other networks. (NBC, etc.) What is the problem?
DIRECTVhelp
Community Support
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255K Messages
4 years ago
Let's make sure you have your 'Settings' correct and your device refreshed.
You can do that here http://sm.att.com/c6168ca2
Please let us know if this helps!
AT&T Community Specialist
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GARFIELDKITTY
Teacher
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13 Messages
4 years ago
the ONLY thing I have found and that so called tech 'support' suggested is to turn off the receiver for about 5 seconds and then turn back on. MY Issue with that is then you have to wait 5-10 MINUTES for the satellite to go thru it's 'self check' YNF. Now I am finding it will work that day, then the next it goes haywire AGAIN... they keep saying it is the networks but I never had the problem when I had UVerse...
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