New Member
Cneed to bring up standard tv and HDTV on my tv set
When I view GSN (channel 233) on my room's tv, the picture breaks up. This doesn't happen with other channels or other TVs. I've been told that I need to bring up both standard tv and HDTV to solve the problem. Exactly (as in "step-by-step") do I do this? Thanks.
DIRECTVhelp
Community Support
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255K Messages
5 years ago
@CRogerBlair, we are happy to help with you pixelization issue.
Have you tried checking your connections?
Most frozen screen or pixelization issues can be resolved with the steps included on our Frozen Screen support thread. In addition, you can also go to directv.com/refresh to ensure your box has the most up to date software available.
Hopefully the steps on our site will help resolve you frozen screen issue.
Please let us know your outcome.
Lafayette, AT&T Community Specialist
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
Menu > Settings > Display > Preferences > Guide HD Channels.
There are 3 options; Hide SD Duplicates, Hide HD Channels, Show All Channels. If you ever have bad enough weather or a technical issue that affects the HD broadcast, this gives you an option to switch to the SD version of the channel. Also helps some people who still have a older non-SD TV (like myself on a lower use room).
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