Thank you. Is there a also a way to set dollar limit on -line on Direct TV account ? We have renters who have purchased movies even though there is $0.00 allowed dollar limit that is set on the tv in parental controls. They do not have access to the 4-digit pin but seem to have bought HBOMax movie that is charged to our Directv bill.
The limit is per DirecTV box, so you have to set it separately. It is a per PPV purchase, not a total or monthly amount. Not only set it to $0 but make sure the parental controls are on.
When you next call DirecTV, make sure you have a password setup so that they cannot order over the phone by pretending to be you. And ensure they don't have your password for accessing the account online.
There is no option to set a limit on the account itself. Used to be they could disable the option alltogether, but don't know if that is available in the new account system.
Accepted Solution
shannon02
ACE - Expert
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21.1K Messages
3 years ago
Yes, use the parental controls to set the spending limits then lock it with a 4 digit number, this will only prevent purchases made with the remote.
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HDRLLC
New Member
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2 Messages
3 years ago
Thank you. Is there a also a way to set dollar limit on -line on Direct TV account ? We have renters who have purchased movies even though there is $0.00 allowed dollar limit that is set on the tv in parental controls. They do not have access to the 4-digit pin but seem to have bought HBOMax movie that is charged to our Directv bill.
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Juniper
ACE - Expert
•
22.9K Messages
3 years ago
The limit is per DirecTV box, so you have to set it separately. It is a per PPV purchase, not a total or monthly amount. Not only set it to $0 but make sure the parental controls are on.
When you next call DirecTV, make sure you have a password setup so that they cannot order over the phone by pretending to be you. And ensure they don't have your password for accessing the account online.
There is no option to set a limit on the account itself. Used to be they could disable the option alltogether, but don't know if that is available in the new account system.
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