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New Member

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2 Messages

Wed, Aug 3, 2022 12:51 PM

delete from this room only

I set up the whole home with yes share playlist.  Delete from this room only, but I can still delete from the other rooms. What else can I try?

Accepted Solution

detuch254

ACE - New Member

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2.1K Messages

2 m مضت

What are all of the receiver models? This could be the case because you are using a Genie HD DVR and Genie clients. Because Genie Mini Clients get all their info from the Genie, they will always be able to erase recordings. 

This setting would work with a traditional HD or HDDVR receiver being that those are standalone and don’t require the Genie HD DVR to work. Examples of these receivers are the HR24 and H25.

Accepted Solution

Juniper

ACE - Expert

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16.6K Messages

2 m مضت

@Pbelo 

Do you only have a Genie and Mini Genie Clients? If so, Clients are extensions of the main box so always have access to it. Think of it as all TVs connected to one box. That is why full receivers are suggested instead of Clients to get more flexibility and capability. Unless you have the Genie-2 (HS17), in which case you are restricted to Clients only.

However if the other rooms are full receivers, what are the models of each box? And do you have the problem on all?

New Member

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2 Messages

2 m مضت

Terrific. I just got all of them upgraded. My shows keep getting deleted by children and I wanted to lock it. Any other options? 

DIRECTVhelp

Community Support

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16.4K Messages

2 m مضت

Hi @Pbelo , thank you for contacting DIRECTV and letting us know your concern.

May I ask if you have tried to set up parental control and add passwords to your devices?

You can try it and let us know how it goes, thank you.

Julian, DIRECTV Community Specialist.

shannon02

ACE - Expert

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16.8K Messages

2 m مضت

AFAIK parental controls have no control over deleting a program. 

nabukl

ACE - Professor

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2.1K Messages

2 m مضت

@DIRECTVhelp  parental control and passwords will do nothing to solve the problem, @Pbelo  if you only have a genie and minis there's no solution unless you replace the minis with hddvrs or hd receivers which will cost $199.00 for hddvr or $99.00 for an hd receiver if you have an Hs17 genie then there's NO solution at all unless you replace the Hs17 with a different genie which is $299.00


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