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Thursday, August 6th, 2020 3:33 PM

Destination America Channel 286

We have the Select package and received Destination America channel 286 up until a few days ago. Suddenly it’s grayed out and It looks like we would have to jump up two package levels to receive it.  Why??? I would hardly consider it a premium channel. Very frustrating when you choose a package based on the included channels only to have DirecTV play a bait and switch game. 

ACE - Professor

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2.3K Messages

5 years ago

The covid19 complimentary channels are over as of 7/31

ACE - Expert

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22.9K Messages

5 years ago

@Lou2706 

 

Destination America (formally Planet Green) is not a "premium" channel. However, it is in a higher package. You were getting it as a bonus for a short time, something that was provided to DirecTV customers because of Covid. Now that bonus is over.

 

There is no "bait and switch" as you accuse. It was never advertised that you would get that channel in your subscription. This was a freeview opened to everyone as a courtesy. So I would suggest reading through and verifying what is actually in your package if you don't know. https://www.att.com/channels/directv/


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