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3 Messages

Thursday, July 14th, 2022 6:58 PM

Direct TV on My Computer. Error Stating "your computer must be joined to the same Wi-Fi network...

This is error I get when trying to stream from my labtop.  

ACE - New Member

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5.2K Messages

3 years ago

This error is appearing on channels that don’t have TV EVERYWHERE functionality. In other words, they require the presence of a HD DVR receiver in order to work. You’ll need to verify that both your receiver and computer are connected to the same Wi-Fi network. If your receiver is networked via Ethernet, just be sure it is connected to the same router or access point as your computer’s connected WiFi. 

Afterwards, the computer should recognize the receiver and all should go well. Just to be sure, what is the main receiver model? It should be starting with HRxx.

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

3 years ago

So I can’t watch that channel If say I’m at work with my labtop and receiver is at residence ? Thanks 

ACE - New Member

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5.2K Messages

3 years ago

What channel is it? It depends on whether the channel has TV EVERYWHERE functionality or not.

(edited)

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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21K Messages

3 years ago

You have to log into your DTV account to watch the available channels on a PC/laptop or use the DTV app or download the program to a mobile device.  DTV dropped support for using the app to stream from the DVR outside of the home network years ago.  You can't stream from the DVR to a PC/laptop.

(edited)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

3 years ago

USA network was trying watch British Open today 

Community Support

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254.9K Messages

3 years ago

Hi @cschroeder, your post has caught our attention.

Also, @detuch254 thanks for your quick and accurate response.

DIRECTV receivers need to be connected to the same internet network to work, however, you can enjoy some great channels accessing the third party apps with your DIRECTV credentials. in this link you can find the different channels available to be streamed whenever you want:

http://sm.att.com/7ac97c67

Santiago, DIRECTV Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - New Member

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5.2K Messages

3 years ago

@cschroeder the USA Network does have TV EVERYWHERE functionality.

If the website doesn’t work, you can try going to this link:

https://www.usanetwork.com/mvpd-picker

choose DIRECTV as your TV Provider and use your regular credentials to log in. From there, you can watch LIVE content and some on-demand.

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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