2 Messages
Directv App not working on Apple TV
Several fail attempts to login and just stays at the select directv stream or directv does not go beyond that. its been 4 weeks and still not working.
2 Messages
Several fail attempts to login and just stays at the select directv stream or directv does not go beyond that. its been 4 weeks and still not working.
DIRECTVhelp
Community Support
•
255K Messages
1 year ago
Hi @luisfmendoza. We're sorry you've been unable to log in for four weeks now. Let's get this fixed. Visit https://www.directv.com/support/article/000067089 to troubleshoot DIRECTV app crashes, sound, and video issues on your Apple TV. Let me know if this helps.
Rowena, DIRECTV Community Specialist
0
0
luisfmendoza
2 Messages
1 year ago
I just discovered that tons of folks are having the same issue as me and support hasn't been helpful. everyone stuck in the choose service screen.
0
0
DIRECTVhelp
Community Support
•
255K Messages
1 year ago
We appreciate you bringing the issue to our attention. We'd like to gather more details about it. Let's meet in DM to investigate further.
Rowena, DIRECTV Community Specialist
0
0
mfpcarden
Community Manager
•
51 Messages
10 months ago
@luisfmendoza are you still having this issue?
0
0
rickysf21
2 Messages
1 month ago
I'm still having this exact same issue, have contacted Directv and they said I'm the only one having this issue. It's been 3 months since I got my new Apple 4K and have had this issue. Have chatted with Directv "support" at least 3 times and each time they tell me to stop asking about it, they will let me know when it's fixed. Logged out of my Iphone 14 and also have not been able to log back on my iPhone.
0
0
DIRECTVhelp
Community Support
•
255K Messages
1 month ago
Hi @rickysf21. We're sorry you're still having trouble with the DIRECTV app on Apple TV. We'd like to further investigate this and will be sending you a DM. Mohammad, DIRECTV Community Team
0
0