2 Messages
Directv App not working on Apple TV
Several fail attempts to login and just stays at the select directv stream or directv does not go beyond that. its been 4 weeks and still not working.
2 Messages
Several fail attempts to login and just stays at the select directv stream or directv does not go beyond that. its been 4 weeks and still not working.
DIRECTVhelp
Community Support
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254.6K Messages
9 months ago
Hi @luisfmendoza. We're sorry you've been unable to log in for four weeks now. Let's get this fixed. Visit https://www.directv.com/support/article/000067089 to troubleshoot DIRECTV app crashes, sound, and video issues on your Apple TV. Let me know if this helps.
Rowena, DIRECTV Community Specialist
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luisfmendoza
2 Messages
9 months ago
I just discovered that tons of folks are having the same issue as me and support hasn't been helpful. everyone stuck in the choose service screen.
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DIRECTVhelp
Community Support
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254.6K Messages
9 months ago
We appreciate you bringing the issue to our attention. We'd like to gather more details about it. Let's meet in DM to investigate further.
Rowena, DIRECTV Community Specialist
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mfpcarden
Community Manager
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14 Messages
6 months ago
@luisfmendoza are you still having this issue?
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