Contributor
Directv app
I have a 2015 Samsung UN60JS7000 FXZA. I want to install direct tv app. Samsung says it’s not available for my smart hub and it’s with you guys. I know it’s avaible on newer models . Is directv going to fix this
Contributor
I have a 2015 Samsung UN60JS7000 FXZA. I want to install direct tv app. Samsung says it’s not available for my smart hub and it’s with you guys. I know it’s avaible on newer models . Is directv going to fix this
litzdog911
ACE - Sage
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46.4K Messages
5 years ago
It's highly unlikely that DirecTV would ever provide support for a four year old TV. Sorry.
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John2019L
Contributor
5 years ago
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Constructive
Employee
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34K Messages
5 years ago
@John2019Lnope not the same automotive parts are different than a software update on a tv. the government isnt going to even blink an eye about a software update, and providers aren't required to reverse engineer and make their product backwards compatible.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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