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T

1 Message

Sunday, February 4th, 2024 2:13 AM

Directv does not care about their customers at all.

I am unable to watch a basic channel due to contract negotiations.  The excuse is that Directv is trying to save it's customers money.  Really?  Stop it.  Directv is TOO expensive as it is.  Directv has enough money to take a hit for its customers, if they really cared about our pockets.  Not all people are dumb.  It's simple.  Eat the cost to please your customers.  I have been with Diretv too long.  Every time I think of switcing to a different company, I get anxious and decide to just stay with them since I have been with them for over 20 years.  It is time that I dumb my anxiety and just leave.  Tired of paying super high prices WITHOUT have premium channels.  My bill is over $240 every month.  Going to wipe the big STUPID sign on my forehead and shop for a new service.  Sick and tired of NOT being treated like a valued customer.  To top things off, a show that my mother enjoys watching is now going to cost $2.99 per episode.  (Edited per community guidelines)?  

ACE - Expert

 • 

20.6K Messages

10 months ago

DTV is only collecting what the content provider is charging for their On Demand programing, recording from the sat channels is "free".  All TV providers have this problem with the locals and content providers removing their feed.


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