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New Member

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3 Messages

Tuesday, October 11th, 2022 3:01 PM

Directv Go in Amazon Fire Stick 4k

I have amazon fire stick tv 4k, but i can not fund directv go apk in my aplication store, I live in Ecuador. Please help me.

How to instal directv go in my amzon fire stick 4k in Ecuador

ACE - Sage

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46.4K Messages

2 years ago

???

You can't access DirecTV's USA services in Equador. 

What exactly are you trying to do?

ACE - Expert

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21K Messages

2 years ago

DTV is not allowed to stream outside the US either.

New Member

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3 Messages

2 years ago

I try to install directvgo app in my Amazon tv stick 4K in my tv but i can fund the app. 

Community Support

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255K Messages

2 years ago

Hello there. We appreciate that you are interested to have the DIRECTV App on your Amazon device. In this case, the streaming rights are for within the U.S. only. However, you can use your DIRECTV App on your compatible mobile devices to use your subscription. I hope this information helps you.
Amaury, DIRECTV Community Specialist.

 

ACE - Expert

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22.9K Messages

2 years ago

@alpupilo 

There is no DirecTV app for any TV streaming device. They are satellite service where you pay for each TV. Plus they don't allow account sharing as locals, RSNs, and taxes are based on the physical service address.

DirecTV is licensed for United States only. They are not permitted to broadcast/stream out of country.

New Member

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3 Messages

2 years ago

its not true. I can use directvgo with others device, other tvS with other types of streaming for example google cromecast f Why is not posible install directvgo app with Amazon tv stick 4K? but i can install with Samsung tv , LG tv and other device why?  Please i need your help?

ACE - Sage

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46.4K Messages

2 years ago

You're asking the wrong folks about this. You'll need find a DirecTV Go support resource in Ecuador.  Maybe start here ....

https://www.directvgo.com/uy/iniciar-sesion

ACE - Sage

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46.4K Messages

2 years ago

ACE - Expert

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22.9K Messages

2 years ago

@alpupilo 

Apologies, this is the DirecTV forum for the United States service. For "DIRECTV GO" you would need to check with your country's provider which is a separate entity.

Community Support

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255K Messages

2 years ago

Hello @alpupilo, let's clear things up. 

 

Thanks to @litzdog911, @shannon02 and @Juniper for the prompt and accurate responses. 

We would like to share with you that DIRECTV GO is an app designed to work with the LATAM DIRECTV service. In case you are a USA DIRECTV satellite subscriber, the service is not allowed to be used outside of the US territory. 

Regarding your question about the DIRECTV app, it is only available for mobile devices such as cellphones, tablets and computers, it can not be used in any streaming device or smart TV. 

We kindly recommend contacting DIRECTV LATAM if you need assistance with their service. 

In case you have any other question or concern, we'll be happy to assist you. 

Ricardo, DIRECTV Community Specialist 



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