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Tutor

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2 Messages

Sunday, October 6th, 2019 7:22 PM

directv is bad

their link to an acctual directv employee for a complaint also just takes you to a community forum! they dont let you post if it is something bad about them.

ACE - Expert

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21.1K Messages

6 years ago

The only way to contact DTV is calling/chatting.

ACE - Expert

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23K Messages

6 years ago


@casscass09 wrote:

their link to an acctual directv employee for a complaint also just takes you to a community forum! they dont let you post if it is something bad about them.


The community forum is a public space that is customer to customer. This is not intended for official support but us helping each other out.

 

For a complaint you call DirecTV and request to speak to a supervisor. There is the chat option on the contact page at www.directv.com but as of quality of help from that medium lately it appears to be outsourced, so I wouldn't count on chat for direct support.


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