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Saturday, May 1st, 2021 9:31 PM

Directv on Kindle Fire.

How long does take you to fix the bug "@2131298348" that pops up whenever you try to watch DTV on Kindle, 8 years? You have been saying the bug is a known issue, for several years now. I hate when technical support takes me for an (Edited per community guidelines). You are the experts, yet you are unable to fix the problem.

ACE - Expert

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23K Messages

4 years ago

We cannot fix a bug. This is a public forum of other customers, not official support.

Unless you have a Kindle with an Android OS, then Kindle doesn't show as being supported in the first place. If it used to be then support has since been dropped (assuming their info page is up to date).

DIRECTV App - Stream TV on Your Mobile Phone or Tablet (att.com)

DIRECTV customers can download the free DIRECTV® App onto these devices to watch their favorite entertainment:

1. iPhone® SE or later running iOS 11 or above
2. iPad® Air2 or later running iOS 11 or above
3. Any phone or tablet running Android® 6.0 API 23 software or above

Community Support

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255.1K Messages

4 years ago

Hello @prop2u2, we'd love to help you stream your favorite content.

 

DIRECTV isn't compatible with Kindle unless it has Android OS. The DIRECTV App can be downloaded free onto the following devices to watch your favorite entertainment. 

  1. iPhone SE or later running IOS or above.
  2. IPad Sir2 or later running IOS 11 or above.
  3. Any phone or tables running Android 6.0 API 23 software or above.

 

Let us know how that helps.

 

Rickey AT&T Community Manager

 

 

 

 


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