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New Member

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2 Messages

Tuesday, August 24th, 2021

Don't like the digital sub-channels

Since I changed from Dish to Directv, my Vizio TV only shows the sub-channels for each station (25-2 for channel 12) How to get it back to regular channels?

thanks!

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Employee

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34K Messages

4 years ago

As far as I know directv does not carry sub channels

ACE - Expert

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21.3K Messages

4 years ago

Sounds like the TV is on the ANT input.  DTV only carries a sub channel when the channel uses it as their main channel with is why channels like H&I and MeTV are on DTV in some markets.

ACE - Expert

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23.4K Messages

4 years ago

Your sub-channels come from the regular antenna, not DirecTV. So you are on the ANT input/source. You need to change your input/source back to the one DirecTV is plugged into.

New Member

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2 Messages

4 years ago

Thanks for your prompt suggestions!  I checked, and the Tuner Mode does show "Cable". If I change it to "Antenna" only one channel shows, (the in-house local informational channel) "3"

ACE - Expert

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23.4K Messages

4 years ago

When you are on the "Cable" input, can you use the DirecTV remote to pull up the DirecTV guide or menu? If not, try your other inputs as some TVs allow you to rename the HDMI inputs so want to make sure it matches (HDMI-1, HDMI-2, etc.).

What is your zip code?

Model of boxes?

Do each have the issue?

Is the issue that for the locals it only shows their sub-channels but not the main local, or can you not access any of your other DirecTV satellite channels?

ACE - Expert

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14.1K Messages

4 years ago

If you have regular directv (that is, you are not using a special hospital/nursing home service) then directv will probably  be on the HDMI 1 connection

New Member

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2 Messages

4 years ago

Thanks for your input.  

Juniper:  I do not have a DTV remote.  just the Vizio TV remote. I tried the HDMI settings and nothing about DTV showed. Zip code is 92078. I have no boxes...TV comes through the cable. I can access all of the DTV channels, but I have to put in 4 characters on the remote to access them....that's the issue.

TexasBrit: I am living in a Independent retirement community, and we all have been switched to DTV.

Thanks so much for trying to help!

ACE - Expert

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21.3K Messages

4 years ago

Then that is the problem as DTV doesn't install MDUs so you have to contact the company the services your building.

New Member

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2 Messages

4 years ago

Shannon02: what is an "MDU" ? Thanks

ACE - Expert

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21.3K Messages

4 years ago

Multi Dwelling Unit.

New Member

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2 Messages

4 years ago

Thanks. I'll try to get in touch with  them.

ACE - Expert

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14.1K Messages

4 years ago

I had a feeling that was the case. You need to talk to whoever is responsible for your system. Your community has what is called a head-end system that takes channels and puts them on a cable so can tune to them without a separate box. It's a sort of internal cable system using channels from different sources. 

Community Support

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255.6K Messages

4 years ago

@KathaB2 Thank you for bringing up to our attention your concern regarding your channels. If you happen to need further assistance with your DIRECTV service, please reach us back.
Benjamin, DIRECTV Community Specialist.

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