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Wednesday, July 7th, 2021

DVR Issues

On one DVR only I can not watch or fast forward programs recorded on the Bravo Channel. Either they dont record or when they do can not fast forward any of the programming.

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ACE - Expert

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23.4K Messages

4 years ago

The only programing that by design might not FF/REW would be from On Demand (including if recorded from it). More and more networks are doing this so you cannot get past the commercials of their online library.

If this is recorded from the regular satellite channel instead, then more info is needed.

What models are all your boxes?

Problems on which ones?

Any other issues?

Troubleshooting tried (red button reset, power cycle, access from other box, etc.)?

Using an external hard drive?

New Member

4 years ago

BEDROOM
DIRECTV HR54-700
ALLY
DIRECTV H25-700
KITCHEN
DIRECTV H25-700
MASTER BED
DIRECTV H25-700
MIKE
DIRECTV H25-700
LIVING RM
DIRECTV H25-700
STEPH
DIRECTV H25-700
Only issue in my daughters room and only with recorded programs on Bravo
Can not fast forward any of these recordings.
Tried the reset from the remote in the Menu tab in settings

ACE - Expert

 • 

21.3K Messages

4 years ago

Only the HR54 has a hard drive to record programs.  Have you done a red button reset on it?

New Member

4 years ago

No not yet will try that tonight

ACE - Expert

 • 

23.4K Messages

4 years ago

So a HR54 and 6 H25 models? The Genie (HR54) is the only DVR in that setup.

Verify coax is finger tight to each box.

Red button reset the HR54.

When complete, do the same on the H25 in your daughter's room.

If needed unplug power from both for a minute.

Power up HR54 completely first before doing so on the H25.

If issue continues after that, swap the problem H25 with one of the others. See if the issue follows the box or stays in the room.

Very unusual only Bravo has the issue, and only from the one box, but may just be a memory glitch in the chain. Hopefully the above steps will resolve it.

Glad to see you have H25s instead of Mini Genie Clients so you have more tuners to go around. If it gets confirmed they are still available, or newer models released, I would use the next free upgrade to replace a H25 with a regular HDDVR (i.e. HR24) so you have a bit more flexibility and reliability for recordings instead of depending on just one box for everybody.


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