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Voyager

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2 Messages

Tuesday, August 20th, 2019 4:58 AM

Error 775 ever since roofers took satellite down for house repairs

Do people normally get this issue after taking satellite dishes down for home repairs?

Accepted Solution

Official Solution

ACE - Sage

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46.4K Messages

6 years ago


@jc3287 wrote:

One of the roofers took a mental note ah when he took it down and aimed it in the same general direction. 


That's not good enough. Roofers don't know how to do this. Most likely your dish is not properly aimed or connected. Call DirecTV for a service visit ... 1 800 531 5000

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

 • 

46.4K Messages

6 years ago


@jc3287 wrote:

Do people normally get this issue after taking satellite dishes down for home repairs?


775 means that the dish is not getting power. Check that the cables are properly connected. Who re-aimed the dish after it was taken down?

 

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Voyager

 • 

2 Messages

6 years ago

One of the roofers took a mental note ah when he took it down and aimed it in the same general direction. 


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