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Thursday, February 13th, 2020 2:30 AM

genie

Genie won't allow me to record a series, Al Jazeera English News Bulletin, on LinkTV. It records a single episode recording but not the series. Thanks.

ACE - Expert

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21.1K Messages

5 years ago

Did you find the program in the guide and press the record button twice?

New Member

Yes. Usually a double click on Record will record a series. In this case, the second click cancels the recording.

ACE - Expert

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21.1K Messages

I guess there is something missing or wrong in the guide data that is telling the DVR it is not a series, DTV gets their guide from a third party guide maker that the channels send their data to, you can try setting up a manual recording.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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