Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

Tuesday, December 3rd, 2019 6:21 PM

Hallmark channel loses signal

For the last 2 days our Hallmark channel has been losing signal constantly. It is the only channel doing this. WHY?

Community Support

 • 

255.1K Messages

5 years ago

Hello @grandma597,

 

We're happy to help.

 

This could be a problem with the the network, but try resetting your receiver to refresh everything and get a better signal on that channel. Let us know if you still need assistance afterward.

 

Thank you for reaching out.

 

Aminah, AT&T Community Specialist


NEED HELP?