Contributor
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3 Messages
Hide channels I do not get in guide
Sometimes after a search, more than one hit on the search term will result. We have (unknowingly) requested RECORD on a channel that we do not get, so that when we try to play a recording, we learn that we did not get it because we do not subscribe to that channel. This would not happen if only the channels that are in our plan appeared in the guide. The settings instructions to show only those channels we get seem not to work.
shannon02
ACE - Expert
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20.6K Messages
2 years ago
Right, that is what search is for to find all channels that program is on including On Demand. To record a series on a certain channel you use the guide to highlight it then press record twice.
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highmeadowhiker
Contributor
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3 Messages
2 years ago
I have followed the steps to set "channels I get" but they are ineffective.
Guide still shows channels not in my plan
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shannon02
ACE - Expert
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20.6K Messages
2 years ago
Try a red button reset and regardless of what you set up for channels in the guide search will still bring up all channels.
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highmeadowhiker
Contributor
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3 Messages
2 years ago
It is not the SEARCH I am concerned with, it is the guide. We request DVR from the Guide only to learn later that we do not subscribe to that channel
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Drusalina
New Member
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30 Messages
2 years ago
Even with your Guide 1 or 2 that you set up, it still shows channels you can't get. Fix the software please!
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Thanks for your accurate and prompt response, @Juniper
Luis, DIRECTV Community Specialist
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pasadenarose_2024
2 Messages
11 months ago
I am about to quit DirectTV after 20 years - this is so stupid that you can't just see the channels you get- I see hundreds of spanish stations I DO NOT WANT TO SEE!!!!!
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pasadenarose_2024
2 Messages
11 months ago
Thanks - I am aware of this - however, I do NOT want to have to take the time to set up favorites one by one. I just want to open my guide and see ONLY the channels I get! Where is that feature??? Every time I try this - ALL those (Edited per community guidelines) spanish channels show up!!!!!! All of a sudden there are hundreds
(edited)
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shannon02
ACE - Expert
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20.6K Messages
11 months ago
Spanish channels are part of the channels you get so unless you set up a custom list you will always see them.
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shannon02
ACE - Expert
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20.6K Messages
11 months ago
You can go to the channel then go to custom 1 or 2 and select add to custom 1 or 2.
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