Contributor
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3 Messages
I have direcTV on TV isnt watching on PC or Phone the same service?
i have been confused for years. I see a program on my paid for channel lineup such as Bally Sports Yankees vs Rays. I can watch on the TV fine no problem.
I have not signed up for any special DirecTV stream or Plus or whatever.
I can go to DirecTV.com on PC and watch online and see many programs playing and view, such as ACCTV or ESPN. But several are not available, such as Bally Yankees vs Rays, on my PC.
I can use DirecTV app on my phone and sign in and also watch many channels there just as if i was watching TV. But many channels such as Bally Yankees vs Rays baseball which is on TV now, when i choose watch on your phone, its not there. In the guide its just a black no description box.
What am i missing. if u can watch tv on channel lineup u pay for over $200 a month, why only some channels watchable on PC or Phone???? and is there a way to fix ths with some upgrade or app or???
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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21.2K Messages
2 years ago
@jkdood, we're happy to help to get things cleared up for you.
Please let us know how it goes for you, so we can take further actions if it's necessary.
Edgar, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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21.2K Messages
2 years ago
@jkdood, we are here to help clarify all your doubts.
The out of home programming is not the same you get in your receivers, there are some restrictions to use these channels in streaming due to the networks, however you can use the third party apps or official websites of these channels to stream them.
We'll be here if you have any extra questions.
Edgar, DIRECTV Community Specialist.
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jkdood
Contributor
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3 Messages
2 years ago
Thank you for reply. Im still a bit confused. Im paying over $200 a month for a Tier that for example includes Bally Sun sports 653 on my channel lineup. Unlike many of the other channels, whatever i try (direcTV app, direct.com from PC or tablet or phone, this Bally Sun sports channel is NOT AVAILABLE...
so when u say use a third party app or streaming site to watch (THAT CHANNEL BALLY SUN) are u saying for free, like when I do ESPN WATCH ACCN and it says tell us yiur provider and i answer DirecTV and log in, and it shows me the feed? That would be nice, I certainly dont want to buy another subscription elsewhere to watch the Bally sports event on my phone because im in another room than my TV, or in the yard. TY.
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Juniper
ACE - Expert
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21.3K Messages
2 years ago
The simple answer is that those networks have different rules and restrictions for streaming. The DirecTV service is intended for home, so mobile/streaming options have always been a bit limited as it is not what the service is built for.
And DIRECTV STREAM is a separate provider all together. It is a streaming-only service that has nothing to do with DirecTV (satellite) outside of being under the AT&T umbrella.
As you seem to have DirecTV, not DIRECTV STREAM, moved you to the correct section of the forum.
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jkdood
Contributor
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3 Messages
2 years ago
oh WOW im so glad i asked, Great answer!!
i can go to the bally website ( u gave me) and (just like ESPN watch) i can choose WATCH, choose DirecTV as provider, sign in, and VOILA... the SHOW i want PLAYS on my PC!!!!
wish i had asked sooner.
great great great
THANKS!
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Juniper
ACE - Expert
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21.3K Messages
2 years ago
Sometimes you can stream via the networks individual app instead of the DirecTV one. From one view, this gives the network more direct control over their streaming.
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