New Member
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9 Messages
I moved and now I cannot watch TV via my computer or app
I've been a customer for 20+ years...I move and transfer my service to a new house and now I cannot watch tv via my computer or app., I tried to call TECH support and that was the WORST experience I've ever had and he did a screenshare with me and he could see the option for computer and app is now greyed out. He gave me a ticket number (
direct TV : Agent name dominic : m66868077) and I sstill haven't received a call. This has nothing to do with my computer/cell phone or internet...look at the attached pic...the option has been removed from my account. This should be simple to fix or explain, but this has become a circus! Is DirectTV tryin to force me in renting another box...PLEASE HELP THIS IS RIDICULOUS
Juniper
ACE - Expert
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23.4K Messages
3 years ago
@jljohns_jr
Thanks for sharing. This will hopefully streamline the fix for anyone else having the issue that has to contact DirecTV.
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