Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Tuesday, April 5th, 2022 6:13 PM

id fraud

Some in New York opened an account in my name. I have never visited New York nor do know any family or friends that live there. It should of been removed but is still showing on my Credit Report. 

Sincerely;

Rick

Community Support

 • 

255K Messages

3 years ago

Hi @volmonger, we understand the importance of keeping your personal information safe. That's why we want to take a closer look at this.

Let's meet in a Direct Message to get to the bottom of this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)


Santiago, DIRECTV Community Specialist

ACE - Expert

 • 

22.9K Messages

3 years ago

If the DM doesn't get the ball rolling, you can use their Identity Theft dispute process.

www.directv.com/notmyaccount 


NEED HELP?