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H

New Member

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2 Messages

Sun, Oct 3, 2021 5:10 AM

Issue with the DirecTV Player

Is DirecTV Player a scam or a phish? 

Whenever I'm watching DirecTV on my computer using the Firefox browser, and try to watch the FOX or FS1 channels, a window opens up telling me I need to load/update the DirecTV Player.  I go through the abomination of loading the player, and even if I close Firefox and reopen it afterwards, DirecTV tells me to load the DirecTV Player again.  Even rebooting my PC doesn't make DirecTV work right on Firefox, where I can't watch the OX and FS1 channels.  All the other channels can be viewed without requiring me to load this blasted DirecTV Player, such as ABC, ESPN, ESPN2, etc. 

When I watch DirecTV on my Maxthon browser, it doesn't make me load the DirecTV Player, and lets me watch FOX or FS1.  So, is DirecTV Player some kind of scam or fraud?  If not, why doesn't it load the blasted player, and how come the other channels don't require me to have the DirecTV Player updated? 

Note:  I would watch FOX and FS1 on the Maxthon browser, but DirecTV on Maxthon never seems to be HD, and (Edited per community guidelines) and stops during play.  It's practically unwatchable in full screen mode.

Accepted Solution

Official Solution

Juniper

ACE - Expert

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13.8K Messages

22 d ago

Not a fraud or phish as that is what has been needed to stream any content from DirecTV (satellite). However, Firefox is not supported (and neither is the Maxthon).

Watch DIRECTV on Your Computer - DIRECTV Customer Support (att.com)

Computer requirements

To watch DIRECTV online, your computer must meet these requirements for PC and Mac. PC requirements
Windows10, using the following browsers:
  • Chrome (version 59.0.3071 or higher)
  • Microsoft Edge (version 79.0.309 or higher)

Mac requirements
Mac OS 10.14.x (Mojave), plus one of the following browsers:
  • Safari® (latest version)
  • Chrome (version 70.0.3538 version or higher)

Accepted Solution

Juniper

ACE - Expert

 • 

13.8K Messages

22 d ago

Hopefully that at least gets it working. I know there were some concerns with support for flash player ending last year, which it used to rely on. So it may still have ongoing improvements scheduled.

Accepted Solution

DIRECTVhelp

Community Support

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11K Messages

21 d ago

Hi @HighIron, thank you for reaching us!
 
In order to enjoy the DIRECTV movies and shows online, the DIRECTV player is needed. You can learn more about it here.
 
Also, there are some requirements for watching DIRECTV on a computer, tablet, or smartphone. By clicking here you can check them out.
 
Mayra, DIRECTV Community Specialist

New Member

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2 Messages

22 d ago

Thanks.  I do have the Chrome browser on my PC, but seldom use it as it doesn't have many of my several hundred bookmarks.  But, I'll try using it next time I watch FOX or FS1.



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