New Member
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1 Message
Live help
i have multiple issues and i need a live person to help. any ideas how to reach someone?
New Member
•
1 Message
i have multiple issues and i need a live person to help. any ideas how to reach someone?
shannon02
ACE - Expert
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21K Messages
5 years ago
You have to call 18005315000 and wait until a CSR gets to you.
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
The same as always, you call them. Unfortunately many call centers are closed (temporarily) per Covid-19, in addition to other employees on extended leave. So their hold times are very bad right now.
Alternatively you could try her in the community forum. Though being customers we don't have access to your account, sometimes we can help find solutions, or even provide guidance so you are ready when you do get an agent on the line.
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