Local channels not recording - instead switching to earlier national channels?

Use the guide to setup the series, find the program on the channel and time then press record twice.

That is how we tried to set it up.  On the scheduler, it shows with the correct channel and time (NCIS, Channel 8, 8pm).   However, if it was scheduled at 8pm, at 5pm the receiver starts recording CBSe390, and will NOT later try to record the show at 8pm on the correct channel.

We tried setting to "Record all showings" and it still only tried to record the earlier CBSe showing.  This happens with all national CBS network shows. 

Recording local news on this channel works fine, but any recurring recording of a national CBS network show fails.  We have had to set all CBS network show recordings as Manual - specify channel and time, not the show.  That "works", but also seems wonky, as it usually results in 2-3 copies of the same recording.

I have put a call in and they are sending a technician out tomorrow, but this seems like a programming bug.

Note - this behavior started in the last month or so.  We have had Directv here since 2009 and never had this problem until just recently.

Then you have to continue the manual recording for them.  Don't know why the DVR is trying to record the DNS channels that no longer exist or why they are still in the guide.

I just thought of something else you can try use the parental controls to block those channels.

Tried parental lock, but didn't work.  Attempting to record any national CBS network series causes the earlier CBSe HD (ch 390) to record instead

  This is something new - obviously a software bug.  Our scheduled (and confirmed) technician didn't show - customer service said it was a technical problem.  

  Directv has gone downhill since AT&T took over.

I have been having the same problem. Blue Bloods, NCIS, etc only record on the national channel (which I don’t have), not on my local network. This is not just a problem with CBS, but NBC and ABC as well. If I want to watch a program, unless I watch it live, I have to stream it and I’m unable to fast forward through the commercials. Something’s fishy...

Yes - still broken.  Clearly AT&T/Directv has no interest in supporting those of us with "local" national channels.  It isn't just CBS, any of our "local" channels will get pre-empted by a 3-hour earlier east coast channel recording, which of course is on a channel that "is not in your package".  We have to record any local channel shows by setting to record manually by channel/time, and that always produces 2-3 duplicate recording at that time.  Poor customer support since AT&T took over.

We have the same problem and have for awhile now with Blue Bloods on CBS. What happens though when I try to find the program On Demand is that certain episodes only show up on CBSHD 390 which is not in our package either, not on the 1002 demand channel or the local channel. At least I get to watch a few but this seems like a fixable problem that hasn't been fixed as of yet. What is taking so long???

Clearly they aren't interested in supporting local channels.

4 months later - still doesn't work and still have to record manually AND get 2-3 duplicate recordings of the manual setup.

And - recently noticed this "feature" - the manual recordings *sometimes* display the show name and *sometimes* just display "manual ...".  And - really weird - if we play one that had the show name displayed and later go back, the show name is gone and the display is "manual ...".  We didn't believe it until we saw it happen multiple times.  The displayed names just switch for no apparent reason.

Looking forward to Starlink and streaming!

No one here knows where the problem is, some say it is in the metadata that is sent to the guide maker by the channels so DTV has no control over it.

Metadata doesn't change once it is recorded, so only Directv's code is deciding how to display the show names.  And only Directv knows what Directv channels will host the shows and can decide to record a different channel (that isn't available).  These are purely Directv programming bugs that they either cannot or will not fix.

does directv let you remove  channels from your guide ? Just wondering if removing the east coast nationals from your guide  will let  satellite find your local channels to record instead?

I don't know of any way of actually "removing" channels.  They aren't in our "favorites" list (which we have active to display "available" channels), but I don't think there is a way to actually remove a channel from the entire Directv receiver (at least not for us end-users).  And the recordings always fail with "this channel isn't in your package" errors - so they know we can't record and play those channels.

Ok - but why won't it record the later showings when we choose "record ALL showings" - it ONLY tries to record the earlier showing.

And - since they "know" that channel (CBSe 390) isn't available to us (and the earlier recording FAILS), why can't their recording logic exclude that from the list of "showings". 

I stick by my earlier comments - this is purely a bunch of bad/sloppy software by Directv that they apparently will not fix. 

We used to love Directv (before AT&T) and promoted them with our friends - now we only stay with them because we don't have any cable or broadband alternative in our area (yet!).