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Tutor

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5 Messages

Friday, October 11th, 2019 8:23 PM

Lost a channel

My HMMHD (Hallmark Murders/MysteriesHD) disappeared from my lineup this afternoon! Where is it???

ACE - Sage

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46.4K Messages

6 years ago


@Mustangs1952 wrote:

My HMMHD (Hallmark Murders/MysteriesHD) disappeared from my lineup this afternoon! Where is it???


What on-screen message do you see when tuning that channel?

 

Tutor

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5 Messages

6 years ago

No message - just disappeared from the Guide - Hallmark is still there, just missing HMMHD...

ACE - Expert

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23K Messages

6 years ago

Check your favorites list and make sure HM&M is still selected.

 

Also check what programming package and add-on packs you have.

 

HM&M is in the Movies Extra Pack (formally called the HD Extra Pack). As of a couple years ago, it is also in the main packages Select, Entertainment, Preferred Xtra, and Premier.

ACE - Sage

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46.4K Messages

6 years ago


@Mustangs1952 wrote:
No message - just disappeared from the Guide - Hallmark is still there, just missing HMMHD...

Try entering its channel number directly.

 

Tutor

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5 Messages

6 years ago

Your last message didn’t come through...

Tutor

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5 Messages

6 years ago

This sounds really dumb, but the guide on my tv doesn’t have numbers on the Guide, just the channel name.

ACE - Expert

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21.1K Messages

6 years ago

Try a search for        clearmybox        this will dump the guide data and other things and it will take a day or two to rebuild, any programs set to record will.

Tutor

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5 Messages

6 years ago

The channel is back in place - nothing done on my end - I appreciate your help in trying to figure out for me - thanks!

NEED HELP?