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Wednesday, April 1st, 2020 5:37 PM

need a tech to come to my home

The dish is bent outside. TV and dish is not working together. I need a tech to come to my home as soon as possible. I am 87 years old and I need to stay conncect with my family.

ACE - Sage

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46.4K Messages

5 years ago

You'll need to call for a service visit. Call Centers are currently slammed due to coronavirus staffing issues. Be patient and keep trying.

ACE - Expert

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22.9K Messages

5 years ago

Calling DirecTV is the only way to schedule a tech.

However per Covid-19, many call centers are temporarily closed resulting in long hold times. This also means less techs with all the stay at home orders. So be prepared it will probably not be a quick resolution.


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