New Member
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1 Message
New Directv app does not allow all channels to be watched on phone
The new Directv app does not allow all channels to be watched on my Android. When I select many of the channels I get on my TV through the dish, I get the following message: Not available to stream on this device. The owner of this channel has made it available to watch only on your TV. Fortunately I have not removed the old version of the app so I can still watch those channels. There is a message when I start the app that indicates that this version of the app is going away. That means that I will no longer be able to watch all the channels I am paying for. Is this going to be corrected? If not, I need to know because I will cancel my Directv subscription. Note I have been a subscriber since 2001. There was a 5 year period when the place I lived did not allow a dish so I was an ATTUverse subscriber. T
detuch254
ACE - New Member
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5.2K Messages
3 years ago
You telling us you were a customer since 2001 will do you no good, we are customers just like you on a public forum. I’m glad you still have the old app, be sure to NOT remove it since it cannot be re-downloaded at this time. As far as the new app goes, it has major bugs that DIRECTV is yet to fix.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
It is also possible that channels are updating their authorizations regarding streaming. If so they may just not be bothered locking it out in the old app that is being discontinued anway.
But as mentioned, the new app is a bit buggy. So keep the old one for as long as it works.
Note: Your being with DirecTV since 2001 makes no difference. We are customers like you. And it wouldn't change how the app is programmed anyway.
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