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Saturday, July 4th, 2020 2:31 PM

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Only some of my dvr shows recorded appear on the app when I’m away from home

When I am home, on my home WiFi, and I access the watch your dvr function in the directv app, I can access and watch all the shows currently Recorded on my dvr.  No problems there. 

However, when I am away from home, and on another person’s WiFi or on my cellular data and I try to use the watch your dvr function in the directv app, only some of shows from the dvr appear. Many of my recorded shows do not appear for me to watch.

I have uninstalled and reinstalled the app in my home on my WiFi to try and re-sync it up and it works in my home but not outside of my home WiFi.  

Please advise as I really enjoy accessing all my dvr show recorded when I’m away from my home.

 

Thank you

 

Please advise on how to fi

Community Support

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254.4K Messages

4 years ago

We are here to answer any questions you might have about the DIRECTV app, @gokeyjo.

 

Here is more information about streaming on the DIRECTV APP, including streaming shows outside of your home. There are going to be some restrictions on what shows or channels are available outside of you home. For the best results, we recommend that you stream on your home network.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

1 Message

11 months ago

WHY DOES DIRECTV SAY "ON THE GO" IF WE CAN'T WATCH ALL OF OUR RECORDED SHOWS? SMH


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