1 Message
Opinion of Real Company's Customer Service after three years
I have been subscribed to Direct TV for three years and was initially impressed with the wide range of channels and services available. However, I have recently faced two disruptions in channels/networks that are standard streaming services found in cable and internet providers in my area. I am also disappointed that Direct TV does not update customers on the details of lawsuits regarding the loss of channel content. The same message has been sent for the past three months. What happened to actual Customer Service? Time to shop.
shannon02
ACE - Expert
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20.6K Messages
1 year ago
All TV providers have this problem it is just DTV turn with Nexstar just as Dish had in Jan and is AFAIK still going on. AFAIK there are no lawsuits filed to update. All content providers send the same programs to all TV providers.
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
According to an article I read DTV has filed a lawsuit against Nexstar and an FCC complaint about their management of White Night and Mission as new ways to get around FCC rules about how many channel they can own.
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
I was looking to see if Dish had settled with Nexstar and came across it, I don't think the OP knew about it. As of July 3 the latest I could find no.
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