Ovation channel missing on more expensive choice package

Choice is the package that does not include the Ovation channel. You can review the channel line-up for packages on the website.

Thanks for your input, @bcbsncjlj.

Hi @Sophieo, the Ovation channel 274 is not part of the CHOICE package. It's only available on SELECT, ENTERTAINMENT, XTRA, ULTIMATE, PREMIER, and PREFERRED XTRA. 

@Sophieo 

Currently Ovation is in Entertainment, skips Choice, and is in Ultimate and Premier. That is the agreement DirecTV has with the channel, but unknown why they made the decision to not include Choice.

This is why it is best to review the channel lineup before any package changes. There is not a guarantee a channel in one package is in every one above it. To that point you also no longer have Hallmark Movies & Mysteries (565) as it is only in Select, Entertainment, and Premier. Though HM&M is still in the Movies Extra Pack (previously called the HD Extra Pack).

https://www.directv.com/channel-lineup/ 

Another reason to drop direct v

You made the package change. Did you not verify what was available in the package?

We'd hate to see you go. We're sending you a DM to check for programming options. Bernadette, DIRECTV Community Specialist

@Sophieo 

No matter what TV provider you go with, always verify your channels before a package change. This can happen with any provider as it is not a guarantee channels do not skip a package tier. It depends on the carriage agreement with each channel.