Screensaver ads-“Screensaver” defined

If that static graphic never changes than the issue is burn-in. That is why a lot of screen savers still had some movement.

A lot of newer TVs don't have as much of a problem with this so AT&T/DirecTV used this for advertising space in a medium they own. I do agree that it shouldn't be too intrusive to add unnecessary wear to the screen or other issues from too much flashing.

As this is just a public forum, not an official support line, I would consider a BBB complaint. That sends your complaint to the corporate level. Though you could call and have a regular support agent note your feedback on the account, this is a concern beyond their scope.

Static displays are what causes burn in as the station logo in the corner are most often burned into the CRT tube

@DMSloyalcustomer 

To get rid of the advertisement and landscape screen saver, you would need to disconnect your setup from the internet. (anything already recorded might have that still injected though).

Then your receiver reverts back to the default screensaver which is a MOVING logo. It is minimal graphic use. The movement as opposed to static prevents burn-in, and unlike a black screen you know the TV is still on.

A flashing screensaver could cause an epileptic seizure.

So, that was pretty idiotic by DTV... yes IDIOTIC, they can get their butts sued off.... someone better wise up

Screensavers need to change every so often, yes, but come on guys, don't drink the kool-aid.... change the picture every so often, the animated ads are not screensavers...

There's a way to block those and still be connected. Google around to find out how some people stopped it. (I don't want to point DTV on how to do this, because they will just make it harder)

I did it. Now all I get is the Google screensaver, nice pictures that change every so often.

Come on guys, we can tell some truth here, right?

Greg

Truth has been told, even if you don't like the responses.

The advertisements are also screen savers, just not ones we customers would prefer. Preventing burn-in and being in place of a paused show is a screen saver. As mentioned channel logo is a big issue regarding burn-in. So they serve dual purpose by performing the function of the screen saver while supporting business interests as well.

Many do like the landscape slideshow that also appears, but how much is that vs the advertisements keeps changing.

I agree that an overly flashing advertisement/screen saver is a problem. For that reason alone I would consider a BBB complaint which notifies corporate.

Until they change how this works (if ever), the way to officially avoid the problem is to disconnect the boxes from the internet. That way you revert back to the default logo screen saver. If you feel tech savvy enough, you could try googling for some workarounds where you update settings on the internet side.

Yep, the fine point is that 2 guys defended the very animated ADs as screensavers, necessary to prevent burnin

The reality is they are advertisements, and by changing they also function as screensavers.

But the first responses was defending them, the increasing advertising when on pause, etc. You should be able to turn the screen off when you pause.

What's next? The inability to use the mute button? Seriously.

Just want to bang that home again, I understand you 2 guys don't want to PO DTV, but you don't have to fall all over yourselves defending the flagrant advertising as a screensaver. There's truth.

My only screensaver is the real one from the settings menu, which are nice Google pictures that change once in a while.

It can be done without unplugging.

Thank you gregeusa!!!

 For the sake of brevity, I didn’t mention that…

- I understand DirecTV needs to use ad space, especially considering that the viewing market is saturated with less expensive streaming options.

- And yes, I understand the “burn-in” issue!

Rotating static ads (or even those with light animation) is sufficient to prevent this issue and was ALREADY being done.

I learned to accept these ads, just like I was forced to deal with missing the entire Women’s World Cup, baseball games, the beginning of my local team’s NFL season.

But as the dingleberry on the crap sundae (last straw, etc), the pauses during my morning show are invaded by flashing horror ads!

Enough is enough!

 I am disabled with a neurological disability (thank you again Greg…) and my peaceful (yet painfully difficult) mornings were worsened by the service that I have chosen to pay for. For a long (and loyal) duration.

Is it your motive to blame the customer (or send them to the BBB, or condescend with “burn-in comments that I totally understand and even accepted however annoying these ads are) when someone makes a very first complaint after years??

Sometimes, as difficult as it is for me to type this message, we customers have a need (read: right) to be heard.

All I feel is unheard and insulted put down (aside from one person, thank you!) 

PS. Gre…I am very curious about your work-around solution to this problem, please 🙏🏽.

It’s clear that I can’t expect any other help from this forum, so thanks for your words of support and let me know how I might be able to contact you if possible off this.

A screen saver can also be an advertisement. It is dual purpose. Not defending anything, only pointing out the reality. Not saying you have to like the practice and not saying that I agree with the practice.

Overly flashing whether simple screen saver or the advertisement type would absolutely be an issue. That is why I suggest a BBB complaint. Unlike movies or shows that have that warning before you choose to watch, advertisements/screen savers have no such feature. As such they should be regulated to avoid such issues. If one has slipped through the cracks then report it so hopefully they can see about pulling the problem one until such time as it is reformatted.

I don't care if I PO DirecTV or not. My opinions and viewpoints are my own. So please don't claim that you understand what I want.

The truth is the advertisement is also a screen saver. Your finding that an inappropriate use or other issue with it does not change that fact. But understanding what it is (which is both) is not saying it is a good practice or not, so there is no defending going on.

The DirecTV satellite boxes do not have a setting option in the menu to be the landscape screen saver only. So you have done something interesting if only GOOGLE pictures you see. To be clear, I am not saying there is anything wrong with doing a special workaround, only pointing out that it is not a designed option by DirecTV.