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Contributor

Sunday, November 10th, 2019 2:00 AM

SEC Game on CBS would not play on iPad today (LSU VS ALABAMA)

Got black screen with “ THis program blacked out by content restrictions.”

 

Why must I use the smart tv to see the game? What other channels/programs are blocked in this way?  Seems clunky and stupid.

Community Support

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255K Messages

5 years ago

Hello @Tx1953,

 

We're happy to address your concern!

 

One of our Aces explained the reason for the black out to another customer with a similar issue. Take a look!

 

If you have any other questions or need help with anything else, let us know!

 

Aminah, AT&T Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

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36.9K Messages

5 years ago

I don't think my answer (in the other thread) fits this question at all.  @Tx1953, were you trying to view the event on the iPad's screen, or were you using AirPlay or a cable to display it on a TV/Monitor?

 

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Contributor

5 years ago

Using the directv app on iPad

Community Support

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255K Messages

5 years ago

@Tx1953.

 

Thanks to @JefferMC for the clarification.

 

What operating system is your iPad running on? Did you mean before that you tried running it on your Smart TV and you were able to play it there? 

 

We look forward to your response.

 

Ramses, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

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