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Contributor

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3 Messages

Monday, July 27th, 2020 1:14 AM

Static from hd54/700 audio out into wireless headpones

previous receiver had the two RCA jack audio out that I ran into work was headphones. Had to get new receiver which only has one audio out jack. I have tried 3 different splitter cables, thinking might be a bad cable, and even new headphones... all I get is static. You can hear the audio from the TV but it sounds like a bad AM radio. It’s useless. I have moved the headphone base and changed headphone “channels” to try and get better reception but nothing helps. Ami I missing something? 

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Official Solution

ACE - Expert

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21.1K Messages

5 years ago

You need the ten pin din composite cable to get the stereo RCA outputs, you are using the digital coax audio output jack.

Accepted Solution

Official Solution

ACE - Expert

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23K Messages

5 years ago

On the 3rd generation Genie (HR54, not HD54) you need the 10pin to A/V dongle.

Contributor

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3 Messages

5 years ago

Thanks. That worked!!

ACE - Expert

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21.1K Messages

5 years ago

You are welcome.


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