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smauk43's profile

Contributor

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3 Messages

Mon, Jul 27, 2020 1:14 AM

Static from hd54/700 audio out into wireless headpones

previous receiver had the two RCA jack audio out that I ran into work was headphones. Had to get new receiver which only has one audio out jack. I have tried 3 different splitter cables, thinking might be a bad cable, and even new headphones... all I get is static. You can hear the audio from the TV but it sounds like a bad AM radio. It’s useless. I have moved the headphone base and changed headphone “channels” to try and get better reception but nothing helps. Ami I missing something? 

Accepted Solution

Official Solution

shannon02

ACE - Expert

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17K Messages

2 years ago

You need the ten pin din composite cable to get the stereo RCA outputs, you are using the digital coax audio output jack.

Accepted Solution

Official Solution

Juniper

ACE - Expert

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17.1K Messages

2 years ago

On the 3rd generation Genie (HR54, not HD54) you need the 10pin to A/V dongle.

Contributor

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3 Messages

2 years ago

Thanks. That worked!!

shannon02

ACE - Expert

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17K Messages

2 years ago

You are welcome.


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