Telemundo

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@berlinh12 wrote:

Hi there I recently chooses you guys as my cable provider . I requested to have a Latino package and specified I needed Telemundo and Univision on it. You guys promised it will be included . I cannot find Telemundo 

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Well, we're customers like you, so we didn't promise you anything. 

What package did you subscribe to?  Telemundo is included in the extra Spanish package. 

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@berlinh12 wrote:

Hi there I recently chooses you guys as my cable provider . I requested to have a Latino package and specified I needed Telemundo and Univision on it. You guys promised it will be included . I cannot find Telemundo 

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Did you not verify the package had those two channels and what the channel numbers are?

Here are the channel lineups by name of package to check: https://support.directv.com/dtv-programming/360

If you have an basic English package, here are the Spanish add-on packs: https://www.att.com/directv/international/en-espanol.html