New Member
The channel list for XTRA doesn't match my local channels
The channel list for XTRA shows NBC on CH 07, ABC on CH 13, etc. My TV, using kvh tracvision g4, shows 7-1, 7-2, 7-3, etc., & says Channel Not Available.
New Member
The channel list for XTRA shows NBC on CH 07, ABC on CH 13, etc. My TV, using kvh tracvision g4, shows 7-1, 7-2, 7-3, etc., & says Channel Not Available.
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Official Solution
ATTHelpForums
Community Support
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263 Messages
4 years ago
We can help with some local channel information, @jeffbrooks69
If you are wanting to confirm the local channels available for your address specifically, you can enter your information in to our Local Channel Availability Tool.
It will confirm all available channels numbers on DIRECTV as well as their Digital Off-Air counterpart. If you are wanting to view the Off-Air networks that may not be available through DIRECTV, then a separate Digital Antenna will be needed as mentioned by our ACEs.
If you do use a Digital Antenna, here are a couple reminders:
Please let us know if this information addresses your concern.
Meaghan, AT&T Community Specialist
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shannon02
ACE - Expert
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20.4K Messages
4 years ago
That is an SD only dish that is now obsolete as DTV is shutting down the MPEG2 channels. The 7-1,7-2 etc are local OTA (Over The Air) channels that DTV doesn't carry so I assume your TV is on the ANT input and not on the DTV HDMI input.
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Juniper
ACE - Expert
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21.2K Messages
4 years ago
@jeffbrooks69
KVH Trackvision is an old MPEG-2 receiving dish. DirecTV has been shutting down their MPEG-2 feeds since April 2019. That will need replacing. What are the models of each of your boxes? Just in case any need to be replaced as well (covered by their complimentary swap program).
DirecTV doesn't carry sub-channels. So anything like 4-3, 4-3/4.2, 4.3, etc. should only come through on a traditional over-the-air (OTA) antenna, not the DirecTV service itself.
Keep in mind the locals shown for DirecTV at www.directv.com/locals are for your home service address only. Once you travel outside your home's spot beam, you don't get locals through DirecTV itself but only with an OTA antenna for whatever is in range.
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nabukl
ACE - Professor
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2.3K Messages
4 years ago
Those are over the air sub channels which are only available with an antenna
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