Tutor
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15 Messages
Watching on laptop
I am in Japan trying to watch a program. When the show starts loading it stops at 85% and won't go any further.
Any ideas?
Frank
Tutor
•
15 Messages
I am in Japan trying to watch a program. When the show starts loading it stops at 85% and won't go any further.
Any ideas?
Frank
DIRECTVhelp
Community Support
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255K Messages
2 years ago
Hi there. Thank you for bringing this to our attention. This happens because of your current location. Remember, it requires a compatible device, and certain networks limit total number of simultaneous streams and only available in the U.S. (excl. Puerto Rico & U.S.V.I.). I recommend you to check with the channel's websites to try to review their programming.
Luisa, DIRECTV Community Specialist.
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litzdog911
ACE - Sage
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46.4K Messages
2 years ago
DirecTV will not work outside of the USA.
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
@afbille
DirecTV is licensed only for the United States. It is not permited to broadcast out of country. So you are not allowed to watch in Japan.
The only option was MobileDVR. That is where before you left you temporarily (30 days) copy a recording to a mobile device (smart phone/tablet) for on the go/offline watching. Requred the 2nd/3rd generation Genie (HR44/HR54). However the new app is still a work in progress so this feature is currently unavailable.
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