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Drusalina
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The 5th element!
10th stratosphere!

New Member

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25 Messages

Tuesday, November 22nd, 2022 4:49 PM

Why are channels I DON'T get still highlighted?

I have reset my receiver on line and by unplugging it.  But My guide, says that I get some channels, They are Highlighted, but I don't with my Select package?

DIRECTVhelp

Community Support

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16.9K Messages

2 months ago

Hello Drusalina, we're here to help and get it clear for you. To take a deep look of your case, please reach out to us by PM. Ronny, DIRECTV Community Specialist

Drusalina

New Member

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25 Messages

2 months ago

There is no more PM on the community boards for Directv.  Where do I send a PM???

Juniper

ACE - Expert

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17.6K Messages

2 months ago

In the upper right, to the left of the bell (notificaton) icon there is a speech/text bubble icon. This is for Direct Message/Private Message (DM/PM). Though it has been reported for it to show the first time, the official help team needs to send you a message to start it.


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