New Member
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10 Messages
Why are local conditions stuck on Weather Channel in HD?
The local conditions on the Weather Channel has been stuck at 99 degrees and sunny with a heat index of 110 and wind out of the south at 7 mph since last Wednesday. I know it was not 99 degrees at 5:48 this morning. Accuweather said it was 79 degrees. Weather Channel says this is something DirectTV has to fix.
Accepted Solution
shannon02
ACE - Expert
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21K Messages
3 years ago
DTV only rebroadcasts what TWC sends them.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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litzdog911
ACE - Sage
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46.4K Messages
3 years ago
How do you expect DirecTV to fix an issue with The Weather Channel? You should contact TWC.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JLOFTON56
New Member
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10 Messages
3 years ago
I contacted Weather Channel first. Ed told me DirectTV had to fix the issue.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@JLOFTON56 DIRECTV cannot fix the issue because it isn’t their fault. Weather Channel is to blame.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JLOFTON56
New Member
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10 Messages
3 years ago
Thanks for the information. Somebody fixed it yesterday.
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