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New Member

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1 Message

Wednesday, July 29th, 2020 4:52 PM

Why do I no longer have Hallmark Movies and Mysteries?

Why no longer Hallmark Movies and Mysteries but 100 Hispanic channels that I care nothing about. I just started watching Cedar Cove and enjoyed it

Accepted Solution

Official Solution

ACE - Expert

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22.6K Messages

4 years ago

Hallmark Movies & Mysteries is a special channel.

 

It is in the add-on Movies Extra Pack (formally called the HD Extra Pack as was to showcase HD in the early days).

 

As of a couple years ago it is also in the main packages Select, Entertainment, Preferred Xtra (grandfathered), and Premier.

 

If you don't have any of the above options, then you experienced a free preview. However if you have the correct option, what happens when you try to watch the channel? (symptom, error message, etc.).

New Member

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1 Message

4 years ago

I also had Hallmark Movies and Mysteries (and was paying extra for it), but not it says that channel is not in my package.  This could make me move back to Dish.

:(

 

ACE - Expert

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22.6K Messages

4 years ago

@lbyrdtx 

 

The only way to pay for Hallmark Movies and Mysteries is the Movies Extra Pack (formally called HD Extra Pack), or that your main package is Select, Entertainment, Preferred Xtra (which is grandfathered), or Premier. There are no other options to add it.

 

Recently there was a free preview of the Movies Extra Pack for all customers, which is over.


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