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Why does it appear I'm being charged for DVRing Young Sheldon on QVTV?
I programmed the DVR to record Young Sheldon which we thought was only available on TBS. When I went to watch the recorded episodes, found about half of the episodes were recorded on TBS and the remainder on QVTV. I had no idea Young Sheldon was available on QVTV. When I looked at the recorded episodes on QVTV, there is a notice that each episode required a purchase of $2.99
I spoke with a CSR at Direct TV and she sId there were no charges were showing, but I will never watch or pay for anything on QVTV!
I quit programming any TV series that might be available on QVTV
Also, while the female CSR was sweet, I could barely understand her. Like a similar post, she didn't understand the programming issue.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Thanks for your question, @Karla_51. 20 hours of Cloud DVR storage are allowed a maximum of 10 episodes per TV series while Unlimited Cloud DVR storage are allowed a maximum of 30 episodes per TV series. To learn more, visit Record and watch with cloud DVR | DIRECTV Customer Service & Support. I'll send you a DM to double-check your account. Iara, DIRECTV Community Specialist
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