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New Member

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2 Messages

Friday, August 6th, 2021

CAN'T CONNECT TO NBC SPORTS DUE TO IDP.DTVCE.COM ERROR

I am a Directv subscriber and this morning I am getting this error when trying to watch nbc olympics

Your connection is not private

Attackers might be trying to steal your information from idp.dtvce.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_DATE_INVALID
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Contributor

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7 Messages

4 years ago

Same here with CNBC and FOX.

ACE - Expert

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37.1K Messages

4 years ago

Internet applications and web sites to access DIRECTV are not going to work until they update the certificate.

Contributor

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7 Messages

4 years ago

Seems like something a BIG company like Directv would do automatically... but hey I am just retired..... :)

ACE - Expert

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37.1K Messages

4 years ago

Letting a certificate expire like this is definitely an "asleep at the wheel" moment.  Most orgs have monitoring that would notice a cert about to expire and warn someone.  The certificate issuer would normally contact someone about renewing.

This may be an unfortunate consequence of the spinoff of DIRECTV from the AT&T corporate entity... no one may have been able to spend money to get a new certificate, or the certificate issuer was not willing to issue a cert for an organization that's a few days old.

UPDATE: the life of this cert was 15 months.  That's an odd period.  Normally it's an integer number of years.

(edited)

Contributor

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7 Messages

4 years ago

Didn't know about the spin off... thanks for the heads up.....

New Member

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2 Messages

4 years ago

I'm getting the same message. 

New Member

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2 Messages

4 years ago

Getting same message.

ACE - Expert

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23.4K Messages

4 years ago

@roblynn 

Everybody should be getting the message. As explained the certificate expired. Until it is renewed, possibly by the recent spin-off, it will not work.

Community Support

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255.7K Messages

4 years ago

Hey @roblynn! Thanks for reaching out.

Please create a new question post, so we can check further into this connection issue.

We're here to help!

Maria, DIRECTV Community Specialist.


Contributor

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7 Messages

4 years ago

Okay got everything back..... 

Community Support

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255.7K Messages

4 years ago

Hi, @

 

We are happy to hear that everything is back up and running.

 

If you have any other questions or concerns in the future, feel free to reach back out.

 

Thank you for choosing AT&T.

 

Marc, AT&T Community Specialist

 
 
 
 

New Member

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2 Messages

4 years ago

Everything working, thanks!


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