Teacher
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30 Messages
error message to watch here quit streaming at DVR
When trying to play espn 3 I get this error message to watch here quit streaming at DVR. Nothing else is streaming. I tried resetting Direct TV with no luck
Teacher
•
30 Messages
When trying to play espn 3 I get this error message to watch here quit streaming at DVR. Nothing else is streaming. I tried resetting Direct TV with no luck
Juniper
ACE - Expert
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23.4K Messages
5 years ago
Did you reset each DirecTV box or just one?
Refreshed service authorizations? www.directv.com/refresh
What models of each box do you have?
Any other problems?
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DIRECTVhelp
Community Support
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255.6K Messages
5 years ago
To better assist you in this matter, please give us more information on the following:
Please let us know if this helps.
Prapti, AT&T Community Specialist.
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TexasBrit
ACE - Expert
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14.1K Messages
5 years ago
I thoughtb Directv did not have ESPN3??
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mwcnicks
Teacher
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30 Messages
5 years ago
You go to a ESPN channel and press the red button on the remote and it takes you to the app which has ESPN 3 on it.
When I press the red button now I get an error message.
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mwcnicks
Teacher
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30 Messages
5 years ago
Refreshed all.
Server HR44/200
2 of C41W-100
1 ofC61W700
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
@TexasBrit
Watch Live and On Demand Sports Programming With the ESPN App - DIRECTV Customer Support (att.com)
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mwcnicks
Teacher
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30 Messages
5 years ago
Tried ESPN Watch App and had wouldn't work.
I contacted Direct TV and a Supervisor was supposed to call me back in an hour. I am still waiting for the call. Called back and talked to agent who told me it wasn't Direct TV's problem it was Espn's?
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
DirecTV essentially doesn't do callbacks. So agent couldn't help and just got you off the phone. Possible it is an issue on ESPN, but I don't have a way to verify either way on that.
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mwcnicks
Teacher
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30 Messages
5 years ago
The Direct TV supervisor called me and asked about the problem. After I explained it to her she said she would call me back in an hour. Never got the call back.
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DIRECTVhelp
Community Support
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255.6K Messages
5 years ago
Hey there, we're here to help. Meet us in a DM with more details on what's going on and we'll take a look into this together. -Maricela Lara
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
@mwcnicks
If you got a callback then that is extremely rare. They are short staffed as it is and don't normally do callbacks even under normal staffing levels.
And so you don't get scammed by a fake website or other place, it is DirecTV, not Direct TV. There is only a single T in the brand.
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
@ATTHelp
Umm, what DM? Direct or Private Messages (DM/PM) haven't been in the forum since they closed down the old version. If that option is supposed to be back, it hasn't been seen.
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mwcnicks
Teacher
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30 Messages
5 years ago
How do you meet in a DM?
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DIRECTVhelp
Community Support
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255.6K Messages
5 years ago
We are here to help @mwcnicks.
Just as Ace expert Juniper has rightly said, we don't invite to (DM / PM) on forum cases with exception to Billing concerns when applicable.
Please provide more information on the error message you received on ESPN 3 for proper investigation.
Olajide, AT&T Community Specialist.
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mwcnicks
Teacher
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30 Messages
5 years ago
See message above from AT&T which says: Hey there, we're here to help. Meet us in a DM with more details on what's going on and we'll take a look into this together. -Maricela Lara
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