4 Messages
Nexstar: DirecTV has made no effect to resolve
This hold out has been going on for over 2 months now with no end in sight. Local channels are pretty much gone and I have to use my streaming services to watch the most basic things, such as market area NFL games. Meanwhile however, the billing surely hasn't went down rather up, after 13 years of loyal service but that's a story for another day ( including billing for channels I didn't request, extended contracts from "free offers" for premium channels, lying at about partnership with Frontier Internet etc). I just now found out about the refund for Nexstar and was informed by customer service I was supposed to get that back in July, wasn't applied until I just called though it was memoed to be applied automatically.
Basically, I'm at the point of switching to Optimum which i already have here with their internet. Can get the same exact package at half the cost and not be sitting through all of this mess.
But, kudos to the agent for trying to help me out and informing me of what I wasn't getting. So there's a positive
jam40jeff
2 Messages
2 years ago
When that happens, you can bet another rate increase isn't far behind. They will always ensure they cover carriage fee increases, but do you ever see them lowering prices in the meantime when their costs are temporarily lowered?
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
Rate increases only happens at the beginning of the New Year and of coarse it has to cover the increase costs but it may not be as high as it could have been.
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Juniper
ACE - Expert
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23.4K Messages
2 years ago
@jam40jeff
DirecTV only adjusts pricing annually. And that takes into account all previous carriage negotiations, not just Nexstar. Since the trend for channel owners is to raise costs, it is unlikely that Nexstar not currently carried would make up for other rate increases.
Also I wonder if the budget allocated for Nexstar being carried is on hold in preparation of when a new agreement is reached.
As the per month value for an individual subscriber wouldn't be that much (as opposed to the amount DirecTV has to pay for all subscribers), it should be well covered by the one-time courtesy credit they have been offering for those who are reliant on these channels. Should be able to log into your account to take advantage.
Any further info for this or other problematic negotiations: https://www.directv.com/tvpromise/
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
AFAIK it costs more money to return it, so any money saved is factored into the yearly price increase.
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