New Member
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1 Message
On demand record through joey
How can I stop on demand record through joey and still be able to record on main TV which is connected directly through main machine. My internet is connected through direct TV at main house. Yet guest house is not. They have no internet. Yet joey is allowing them to use on demand
HOW DO I STOP THIS???? THAT'S STEALING INTERNET!!!
Juniper
ACE - Expert
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23.4K Messages
2 years ago
@Gillyhark52
Joey would be Dish Network.
Do you have DirecTV (satellite) or DIRECTV STREAM (internet streaming only)?
What are the models of your boxes?
I suspect the guest house has a Mini Genie Client. If so, and you are a DirecTV customer, then yes they have that internet connection. Mini Genies are extensions of the main box. Think of it as all TVs are running off one box. Doesn't matter that it is a "guest house", it is your service.
On Demand applies to all TVs as one connection serves them all as they are connected by Whole Home DVR. If the guest house had a receiver/HDDVR instead of a Client, and was on a separate satellite dish (so not connected to the main home's setup), then it couldn't use your On Demand.
They are not stealing anything. It is your account and by being connected to internet you are choosing to provide On Demand to all TVs.
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DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
@Gillyhark52, we want to clarify your concerns. Please meet us in a DM to provide you with further assistance. Luna, DIRECTV Community Specialist.
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