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Monday, May 31st, 2021

one hdmi plug on my tv

I have one hdmi plug on my tv and want to connect a roku stick to it along with my directv

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New Member

5 years ago

I have one hdmi plug on my tv and want to connect a roku stick to it along with my directv

ACE - Expert

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21.3K Messages

5 years ago

You need to get an HDMI switcher.

Community Support

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255.7K Messages

5 years ago

Hello @dwitanski! Thank you for reaching out.

 

If you could help us understand, you want connect your firestick as well as the DIRECTV receiver to the TV?

 

Since you only have one HDMI port on your TV, connecting both devices to the TV would not be possible, as they both require HDMI input source.

 

You may need an HDMI adaptor that will allow you to connect both the Roku firestick and the DIRECTV receiver to the TV.

 

Another solution would be connecting the DIRECTV receiver to the TV using a coaxial cable, then you can use the one HDMI input to plug in your Roku firestick.

 

Please let us know how this works, we are here for you!

 

Faith, AT&T Community Specialist

ACE - Expert

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23.4K Messages

5 years ago

It is extremely rare for a TV to have a single HDMI port (unless it was from the early days of HDMI). Standard is 2, but many have more. Unless that was actually a computer monitor (as some have mistaken them for a TV).

You will need a powered HDMI switch that supports HDCP 2.2 and preferably HDMI 2.0 as well. That way you minimize the risk of any HDCP handshake errors.

ACE - Expert

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21.3K Messages

5 years ago

To bad DTV HD receivers don't have coax outputs.

New Member

5 years ago

My TV is older and that is why there is only 1 HDMI source.  We have already tried 2 different switches and for some reason the directv does not want to work thru those switches. We are thinking that the directv signal might be the issue.  Any other ideas to get this to work will be most helpful.  Thanks.

ACE - Expert

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23.4K Messages

5 years ago

See if the TV has any firmware updates. Try the DirecTV box connected directly to the TV. If it works then you need a different switch. But if it doesn't work connected directly, then your TV is probably the issue. Though try another HDMI cord to be sure.

Community Support

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255.7K Messages

5 years ago

Hi @dwitanski!

 

Does your TV display any error code after you connect the DIRECTV receiver? Usually if there is a problem with signal, an error code will be displayed on the TV to show loss of signal.

 

Have you tried to plug the DIRECTV receiver on any other TV, apart from the TV you are currently using?

 

You may connect your Roku firestick to the HDMI source on your TV, and you could connect your DIRECTV receiver to the TV through composite cables.

 

We are looking forward to hearing back from you.

 

Faith, AT&T Community Specialist

ACE - Expert

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21.3K Messages

5 years ago

Composite cables only provide 480, component cable will provide 1080i.

New Member

5 years ago

Ok.  Let me try this again.  My Directv Genie has been hooked up to my older tv (not acient but it is older) for a long time already. Directv has worked perfectly on this tv.  I wanted to add a Roku stick to the tv only to find out that there was only 1 HDMI port.  We have tried 2 different HDMI switches with new cables ....switch plugged into the tv and the Roku stick in one port and the directv in the other port.  No directv on the tv screen.  Took out the directv cable and plugged in my laptop to make sure it was not a bad switch and the laptop appeared on my tv screen...no problem.  Plugged the directv back into the switch and no directv picture on the tv screen.  Both switches worked but no directv.  This is my issue.

ACE - Expert

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23.4K Messages

5 years ago

Most likely the switches do not support what DirecTV requires. Check to see if they both support HDCP 2.2 and HDMI 2.0 as well. The HDCP is the most important part as is required by the networks.

Community Support

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255.7K Messages

5 years ago

Hello @dwitanski! Thank you for the feedback.

 

Have you tried to plug the DIRECTV receiver on another TV to see if it's working? Or could you plug it back into the original HDMI source on the TV to see if it will work.

 

We are asking this so we may understand better, and work on a resolution to get you back to streaming seamlessly!

 

Faith, AT&T Community Specialist

 

 

New Member

5 years ago

Hello,

thanks for sharing your concern.

All Roku devices can be connected to your TV via an HDMI cable. If you have an older TV, don’t worry — some Roku devices also come with standard composite audio/video connection capabilities.

If using an HDMI cable, connect one end of the cable to the HDMI-IN port on your TV, and then connect the other end to the Roku player. Note that to make use of HD programming content, you’ll also need to have an HD television. For connecting via Composite, locate the A/V-IN ports on your TV, connect the red/white/yellow cables accordingly, and then plug the other end of the cable into your Roku player.

ACE - Expert

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23.4K Messages

5 years ago

@Kevin_Bryson 

They have an HD TV. It is an older one so it only has a single HDMI input. They have tried a couple HDMI switches that haven't worked. The goal is to get the benefit of HDMI, and thereby HD quality, out of all the programming they can.

So they know how to connect devices directly. But it is the switch to connect multiple that is the problem.

As stated previously, most likely it is a handshake problem most likely caused by switches not supporting HDCP 2.2. But without knowing the exact switches they have tried this is only a hypothesis.

Unfortunately there is no guarantee that a switch of any kind will work even if meeting all the requirements, as HDCP can still be flakey. The only true solution would be getting a TV with multiple HDMI inputs.

New Member

5 years ago

got it @Juniper Thanks for update. myloweslife


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