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Please update your operating system and web browser. See our list of system requirements for more information.
I get the above message when trying to view direct tv on my chromebook which I believe is running the latest version 108.0.5339.172 official build 64 bit.


Accepted Solution
bcbsncjlj
Expert
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6.5K Messages
3 years ago
I moved it. Your post is now in the DirecTV satellite forum. Finally got an answer from you.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Does your Chronebook have a feature for Google Play Store? Install the Play Store (or initialize it) onto your chrome book and then get the DIRECTV app.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
I use the service on a Chromebook all the time. Works flawlessly. Are you using the app or the URL via the browser? I never use the app, but watch via the URL. The app has been erratic for years on a Chromebook. The URL is here
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mas52
New Member
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6 Messages
3 years ago
Thanks
detuch254
bcbsncjlj
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
No, not at all. That’s an absurd solution. You shouldn’t bring your chromebook for repair because DIRECTV streaming doesn’t work!
I suggest you answer @bcbsncjlj and also try the tip I suggested with installing the Google play store.
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mas52
New Member
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6 Messages
3 years ago
hi 3@bcbsncjlj
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
You are referring to the internet streaming service DirecTV Stream and not the satellite service DirecTV, correct?
I am running OS version "Version 108.0.5359.172 (Official Build) (64-bit)" on all my Chromebooks.
(edited)
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
I can't imagine what they're planning to repair. I have 5 Chromebooks: 2-ASUS, 1-Lenovo, 1-ACER, and 1-Samsung. All running the same OS. No issues with any of them. Using the service, currently watching FOX NEWS. Never seen the message you are receiving.
(edited)
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mas52
New Member
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6 Messages
3 years ago
If use the stream app audio is fine but the video freezes but the satellite service gives me the previous message or "hang on were signing you"
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Huh? What has the satellite service got to do with the internet DirecTV Stream service? Do you have the satellite service or internet streaming service? They are different paid subscription services. This is the forum for the internet streaming service DirecTV Stream, not the satellite service.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@mas52
Do you have DirecTV (the satellite service) or DIRECTV STREAM (only delivered by internet streaming)?
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mas52
New Member
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6 Messages
3 years ago
I have DirecTV (the satellite service) and have now downloaded the direct tv app for phone,table etc.It appears the internet service I have access to is showing an upload speed of 11 mbps which causes the video to freeze with audio ok
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
You have posted in the wrong forum. Moving to correct forum.
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mas52
New Member
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6 Messages
3 years ago
will do thanks
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benches
New Member
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1 Message
3 years ago
I am also having this issue. The DirecTV app through the google play store is awful - essentially unusable. Would love to be able to watch tv on my computer...
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