I cannot believe that they will take off one of the major channels for is one of the stations that I have watched since I was a kid I watch my younger restless faithfully I record it I watch big brother faithfully I record it and I cannot see my shows this is definitely a problem so please let me know where I Can’t see my shows
Sure ATT response is it is the station owner and that they likely want more money. Therefore they will charge us more....as if they haven't raised the rates enough once they took over Direct TV. We are all struggling...we choose local family shows and now ATT response is the station owner wants more money....Well I guess ATT is the only one who is truly struggling because their rates go up consistently during the year. kudos to @vegazGur1777. You hit it on the nail but ATT will NEVER take responsibility, the greed is too high.
Not that anyone will read this based on the 425 posts with more than half explaining why yet nobody reads it
Every year these threads appear. And every year I keep wishing the carriers (cable companies and ATT) would hold their ground until the local's realize they are losing eyes for their advertising. People blame the carriers for their "greed" and not supplying "their channels" that "they are paying for".
First, they are not "your channels". ATT can do anything they want to the channel lineup as per these terms of service (8. INTERRUPTIONS, LIMITATIONS, AND MODIFICATIONS TO SERVICE). You are paying for a TV service, not specific individual channels.
Second in this case it's the locals who are the greedy ones here asking for ever more and more money every year for something most anyone can get for free with an antenna (assuming the locals are in range - check here). And then later everyone complains of their ever increasing bills when the one of the reasons for that increase is the "Broadcast TV Surcharge". So guess who's actually paying for the locals for their greed ?we the customer
If the carriers stonewalled these locals maybe they would "blink" and put an end to this annual blackmail. But it never happens and it's just wishful thinking on my part. In reality the carriers and the locals eventually come to an "agreement" where the locals get less than they asked for (they probably asked for twice as much as they need anyhow if they truly need any more in the first place). We end paying for the bill. And it's always the carriers that are to blame. There's a lot to blame and greed to put on the carriers, but this annual negotiation crap is not one of them.
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
It is a stunt. All negotiations in business are done in private not at the cost of its patrons. You should feel Shame that this discussion is not behind closed doors, it is in the platform that all the paying patrons expense. Yes indeed a luxury that we pay for so only giving us a portion is shameful for you. “Pay for it all and get a portion. I stand by my word. ATT YOU SHOULD FEEL ASHAMED at doing your negotiations at the cost of your paying customers. Thank you for listening.##- Please type your reply above this line -##
@vegazGurl777 wrote: It is a stunt. All negotiations in business are done in private not at the cost of its patrons. You should feel Shame that this discussion is not behind closed doors, it is in the platform that all the paying patrons expense. Yes indeed a luxury that we pay for so only giving us a portion is shameful for you. “Pay for it all and get a portion. I stand by my word. ATT YOU SHOULD FEEL ASHAMED at doing your negotiations at the cost of your paying customers. Thank you for listening.##- Please type your reply above this line -##
So when the channel owner pulls the feed, how is AT&T supposed to keep that behind closed doors huh? Negotiations are a two-way street and only the channel owner has the broadcast rights to turn on or off the channel.
If AT&T just caved to the demands to raise bills the bills that much more, then that would be at the cost of the paying customer. So keep it in reality please.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Directv are liars, promised a $250 Visa gift card to sign back up...got nothing and they jack up my rates and kept losing channels!!!
First check to see if the gift card is on the order confirmation they emailed you. If it is, gift cards are mailed 6-8 weeks from the activation date of service. However, some gift cards are not automatically sent as they require a redemption form (depends on the exact special). Check www.directv.com/rebates where you can verify the status.
All TV providers go through negotiations. Some channel owners (like Nexstar) withhold the feed as leverage (as is their right). Right now we are being patient hoping that both sides come to an agreement and at minimum cost.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
justingood09
Contributor
•
1 Message
6 years ago
We want our local stations back i watch channel 6 every morning before work and im getting tired of this, this isn't the first time
0
0
Fifi01
Mentor
•
18 Messages
6 years ago
0
YThomas68
Contributor
•
1 Message
6 years ago
I cannot believe that they will take off one of the major channels for is one of the stations that I have watched since I was a kid I watch my younger restless faithfully I record it I watch big brother faithfully I record it and I cannot see my shows this is definitely a problem so please let me know where I Can’t see my shows
0
0
Coral5181
Tutor
•
6 Messages
6 years ago
money. Therefore they will charge us more....as if they haven't raised the
rates enough once they took over Direct TV. We are all struggling...we
choose local family shows and now ATT response is the station owner wants
more money....Well I guess ATT is the only one who is truly struggling
because their rates go up consistently during the year. kudos
to @vegazGur1777. You hit it on the nail but ATT will NEVER take
responsibility, the greed is too high.
0
Constructive
Employee
•
34K Messages
6 years ago
Not that anyone will read this based on the 425 posts with more than half explaining why yet nobody reads it
Every year these threads appear. And every year I keep wishing the carriers (cable companies and ATT) would hold their ground until the local's realize they are losing eyes for their advertising. People blame the carriers for their "greed" and not supplying "their channels" that "they are paying for".
First, they are not "your channels". ATT can do anything they want to the channel lineup as per these terms of service (8. INTERRUPTIONS, LIMITATIONS, AND MODIFICATIONS TO SERVICE). You are paying for a TV service, not specific individual channels.
Second in this case it's the locals who are the greedy ones here asking for ever more and more money every year for something most anyone can get for free with an antenna (assuming the locals are in range - check here). And then later everyone complains of their ever increasing bills when the one of the reasons for that increase is the "Broadcast TV Surcharge". So guess who's actually paying for the locals for their greed ?we the customer
If the carriers stonewalled these locals maybe they would "blink" and put an end to this annual blackmail. But it never happens and it's just wishful thinking on my part. In reality the carriers and the locals eventually come to an "agreement" where the locals get less than they asked for (they probably asked for twice as much as they need anyhow if they truly need any more in the first place). We end paying for the bill. And it's always the carriers that are to blame. There's a lot to blame and greed to put on the carriers, but this annual negotiation crap is not one of them.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
0
vegazGurl777
Contributor
•
2 Messages
6 years ago
All negotiations in business are done in private not at the cost of its
patrons. You should feel
Shame that this discussion is not behind closed doors, it is in the
platform that all the paying patrons expense. Yes indeed a luxury that we
pay for so only giving us a portion is shameful for you. “Pay for it all
and get a portion. I stand by my word.
ATT YOU SHOULD FEEL ASHAMED at doing your negotiations at the cost of your
paying customers. Thank you for listening.##- Please type your reply above
this line -##
0
0
dixiethompson
Contributor
•
1 Message
6 years ago
I also want the entire local channels. give me credit for the days i couldnt use it.
0
Chris19882
Tutor
•
3 Messages
6 years ago
I need cbs back
0
0
haterofcrooks
Tutor
•
5 Messages
6 years ago
nextstar is so greedy that the ceo wants more money for himself the best way raise the price
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0
Fifi01
Mentor
•
18 Messages
6 years ago
0
0
Fifi01
Mentor
•
18 Messages
6 years ago
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
So when the channel owner pulls the feed, how is AT&T supposed to keep that behind closed doors huh? Negotiations are a two-way street and only the channel owner has the broadcast rights to turn on or off the channel.
If AT&T just caved to the demands to raise bills the bills that much more, then that would be at the cost of the paying customer. So keep it in reality please.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Nina123
Tutor
•
4 Messages
6 years ago
Directv are liars, promised a $250 Visa gift card to sign back up...got nothing and they jack up my rates and kept losing channels!!!
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
First check to see if the gift card is on the order confirmation they emailed you. If it is, gift cards are mailed 6-8 weeks from the activation date of service. However, some gift cards are not automatically sent as they require a redemption form (depends on the exact special). Check www.directv.com/rebates where you can verify the status.
All TV providers go through negotiations. Some channel owners (like Nexstar) withhold the feed as leverage (as is their right). Right now we are being patient hoping that both sides come to an agreement and at minimum cost.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Nina123
Tutor
•
4 Messages
6 years ago
I have called and emailed over 15 times and I kept my part of the agreement but they didn’t!!! What liars!!!
0
0