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DIRECTV Account

Learn how to manage your DIRECTV account.

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Unable to logon to directv on computer

Get error message when trying to logon to direct Tv using various browsers An error occurred while processing your request. Reference #219.ced7ce17.1744293976.668183f2 https://errors.edgesuite.net/219.ced7ce17.1744293976.668183f2

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Streaming from out of town from my Genie receiver.

I am in Ann Arbor MI. Trying to stream from my Home Genie.  It tells my it cannot find my receiver.  I am able to stream other channels.

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I signed up for AT&T home internet and Direct TV and the experience was horrible

I went to my local AT&T store here in San Mateo County. I explained that I had a very bad experience with Comcast/Xfinity and that I wanted to switch service.  I arrived at the store at 5pm.  I left the store at 8pm.  It took this sales person 3 hours to order TV and internet. Wh

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Out of Town Streaming

I am in Ann Arbor, MI. trying to stream Detroit Tigers and am told it cannot find my receiver.  I can get other channels.

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How to file a complaint against Direct TV & AT&T?

Direct TV is trying to charge me for a shipping and handling fee for sending me a satellite thing to get my local channels for no charge.  I did not ask for one, they recommended it and sent one.  When I received it, it was missing parts so I called and told them it was missing parts.  They said the

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Make Paying Your DIRECTV Satellite Bill Easier

We recommend setting up Auto-Pay! Go here and set it up today.

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A 2 year contract add to my account because your equipment failed

I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year.  So I took t

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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?

I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MUL

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Texas Rangers on Direct TV satellite channel 677

I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What

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Done after 25 years. Prices are outrageous and Customer Service is terrible

Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser

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5.9K

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